Live Telephone Answering
We answer calls using your company name and collect the information that you request. We can deliver your message via email, fax, text or on a live agent basis.
Virtual Receptionist
Our professional and friendly staff will help you make a great impression with each customer by screening your calls, capturing leads, scheduling appointments, taking messages, transferring calls, providing information and other services -- all without the expense of having a dedicated physical office.
Emergency Response/Dispatch
We deliver critical messages to your on-call staff for a rapid response to customers’ needs. Messages will be instantly sent to anyone you choose.
Appointment Scheduling
Let us help you manage your busy calendar by scheduling appointments and setting reminders. Your customers will appreciate the professional and efficient manner in which we are able to find availability and book critical appointments. You will be free to focus on making each meeting a success.
Order Entry
Our award winning staff can take your customer calls and accurately process an order to ensure you never miss a sale. We work with your web-based order application or other systems to provide a seamless integration.
Event Scheduling/Registration
We can manage your phone registration process for any type of event. Simply provide InspiriTec with a list of dates and times for an event. We can receive calls from customers, locate available openings and book their reservation.
Call Center Services
InspiriTec will design and implement highly customized call center applications for a variety of clients including government, non-profit, and for profit corporate customers. We offer a dynamic, full service call center to handle all of your needs, including requirements definition, planning, and development.
- Customer Care
- Customer Service
- Disaster Backup
- Order Processing
- Help Desk
- Media Information Lines
- Customer Complaint Lines
- Surveys
- Sales Lead Capture
- Product Recall
- Information and Referral Services
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